Frequently asked questions
Everything you need to know about our aerial, satellite, TV wall mounting and CCTV services across South London and Surrey.
How quickly can you get to me?+
We're based in Battersea on Culvert Road SW11 and cover all of South London, South West London and Surrey. In most cases we can reach you the same day. If you call before noon, a same-day appointment is almost always possible. We also offer early morning slots from 8am and Saturday appointments for customers who can't be home during the week.
How much does a TV aerial repair cost?+
Most TV aerial repairs start from £100. This covers fault diagnosis and the majority of common repairs including re-alignment, connector replacement, and minor cable faults. We'll always give you a clear price before any work begins — no surprises on the invoice.
Do you work on Victorian and converted properties?+
Yes — the vast majority of our work is on Victorian terraces, Edwardian semis, and purpose-built and converted flats throughout South London, South West London and Surrey. We're experienced with chimney stack aerials, flat-roof loft installations, and the shared communal systems common in converted period properties and mansion blocks.
Can you work on new-build and high-rise developments?+
Yes. We have extensive experience with modern developments across South London and Surrey — from the tall buildings at Nine Elms and Battersea Power Station to new estates in Wimbledon, Croydon and Sutton. We understand the specific requirements for aerial and satellite work in high-rise and mixed-use buildings, including discreet cabling and communal system integration.
Can you fix a Freeview reception problem in my flat?+
Yes. Freeview reception problems in lower-floor flats are very common across the region — the signal can be blocked by neighbouring buildings or weakened by a shared aerial system that hasn't been maintained. Our engineers will test your signal strength and quality, identify the cause, and advise on the most cost-effective fix. In many cases this is resolved in a single visit.
Do you install satellite dishes for Sky and Freesat?+
Yes. We install, repair and re-align satellite dishes for Sky, Sky Q and Freesat across London and Surrey. Whether you need a brand-new dish, a replacement LNB, or a multi-room setup, we'll fit and tune the system and make sure every receiver is getting a strong, stable signal.
Can you mount my TV on the wall and hide the cables?+
Absolutely. TV wall mounting is one of our most popular services. We fix the bracket securely to the wall, level the screen, and — wherever possible — conceal the cables for a clean, professional finish. We work with plasterboard, brick, and solid walls, and can advise on the best position and bracket for your room.
Do you install CCTV and security cameras?+
Yes, we design and install CCTV and security camera systems for homes and businesses across South London and Surrey. For CCTV enquiries please call 020 7205 2291. We supply HD and 4K systems with remote viewing on your phone, and we'll position cameras for the best coverage of entrances, driveways and communal areas.
Are you insured and do you guarantee your work?+
Yes. We're fully insured and we guarantee our workmanship. We use quality components, leave the site tidy, and stand behind every installation. If anything isn't right after we've finished, just let us know and we'll put it right.
What areas do you cover?+
We cover South London & Surrey — including Battersea, Clapham, Wandsworth, Balham, Tooting, Wimbledon, Putney, Streatham, Croydon, Sutton and the surrounding areas. If you're not sure whether you're in our area, just call us on 020 7205 2161 and we'll let you know.
Still have a question?
Call us or message on WhatsApp — we're happy to help and give you a clear price before any work begins.